HDFC Bank's CEO, Shashidhar Jagdishan, has been named the 'BS Banker of the Year 2022' by Business Standard, one of India's leading business newspapers. This award recognizes Jagdishan's outstanding leadership and contributions to the banking industry, particularly during a challenging year marked by the COVID-19 pandemic.
Jagdishan took over as the CEO of HDFC Bank in October 2020, succeeding Aditya Puri, who had led the bank for over two decades. Despite taking the helm during a tumultuous time for the banking industry, Jagdishan steered HDFC Bank through the pandemic with remarkable resilience, agility, and innovation.
Under Jagdishan's leadership, HDFC Bank launched a number of initiatives to support customers and communities impacted by the pandemic. The bank implemented a comprehensive COVID-19 response strategy, which included offering loan moratoriums, emergency credit lines, and digital banking services to help customers stay connected and transact safely.
Jagdishan also led the bank's efforts to improve its digital infrastructure and enhance customer experience. HDFC Bank launched several new digital products and services, including its AI-powered virtual assistant EVA and its 10-second paperless loan app. These initiatives helped HDFC Bank to maintain its position as India's largest private sector bank and to continue delivering value to its customers and shareholders.
In addition to his role at HDFC Bank, Jagdishan is also a member of the RBI's Central Board of Directors and serves on the board of various industry associations, including the Indian Banks' Association and the National Payments Corporation of India.
Commenting on the award, Jagdishan said, "I am humbled and honored to receive this recognition from Business Standard. This award belongs to the entire team at HDFC Bank, who have worked tirelessly to support our customers and communities during these challenging times. We remain committed to delivering exceptional value to our customers and stakeholders and to contributing to India's economic growth and development."
The 'BS Banker of the Year' award is a prestigious honor in the Indian banking industry, and past winners include Aditya Puri, Chanda Kochhar, and Uday Kotak. Shashidhar Jagdishan's recognition as the 'BS Banker of the Year 2022' is a testament to his vision, leadership, and commitment to excellence, and is sure to inspire other banking professionals to strive for similar levels of success and impact in their own careers.
